Our Service:
1. Contact our sales for more details to confirm your order.
2. Short lead time after confirmation.
3. We deliver goods by international Express.
4. Quick response for customers' feedback and other questions.
Shipment & Payment
1. International Express: DHL, Fedex, UPS, EMS, UPS, TNT and etc.
2. Payment: T/T, Western Union, Paypal and so on.
Guarantee:
›& Brand new.
›& OEM/ODM is available.
›& 100% through quality test and aging test.
›& 3 years warranty(From the date of shipment).
Technician support:
We support technical guide to solve malfunction or substitute components, and provide the project of related networking configuration.
After-sales service
We have after service for 24 hours, promises to supply technical service or guide in anytime.
Our co-workers will be response clients's requirement in 12 hours after emergency happened.
Packing Details: Static bag, Plastic PVC Pack, Retail box, Technical box, or customized.
FAQ:
1. Q:Do you sell second-hand products?
A:No.All our products are brand new,we never use second-hand components.
2. Q:What payment terms do you accept?
A:T/T,Paypal,Western Union are acceptable.
3. Q:What are the shipping ways can you offer?
A:Our usual shipping ways are DHL,FedEX,TNT,UPS,EMS etc.It will take 3-7days.
4. Q:Do your products come with warranty?
A:Yes,We provide 3 years warranty for all our products from the date of shipment.
5. Q:What devices can your products compatible with?
A:Our products are compatible with Cisco,Huawei, Ciena, H3C, HP, Extreme, Foundry, Brocade, D-link, Alcatel, Riverstone, Enterasys, Netgear, Nortel, Juniper, Ruijie, Zyxel, etc.
6. Q:How to place an order?
A:1>Order details confirmed,please tell us the model and quantity you need.
2>Proforma Invoice confirmed, the order will be arranged upon receipt of your payment.
3>Confirm and ship the goods, then tracking number will be sent to you promptly.
4>We will help to track your goods until you receive them safely.
